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Testimonials
  • EBT's commitment and expertise made this collaboration one that will contribute to the development for companies like Major Brands within the Indian retail industry. I know we can count on their support for other expanding markets that DVS is targeting and we look forward to seeing further strength and growth for Major Brands, with support of this scalable application and dedicated support from EBT.
    Rakhee Nagpal
    Managing Director,
    Dynamic Vertical Solutions.
  • We were dependent on disparate software that only addressed the accounting issues of the organization. However with our plans to grow globally, we realized that managing each store and availability of information 24 hours was very critical to our business. With growing business one is also faced with Inventory, Logistics, Human Resource, CRM and database issues. We wanted a solution that will help us realize our vision to grow. LS Retail and Microsoft Dynamics NAV was a natural choice as internationally these brands are running successfully on the solution. It's one solution and package for all our critical activities in Retail Business.
    Kamal Kotak
    Director, Major Brands
  • We have been more than satisfied with Enterprise Business Technologies Pvt. Ltd.(EBT). Their response time has been fast and the work they have done for us in the Retail and Supply Chain Management has been second to none. They have helped us to optimize and automate our processes, which has saved us valuable IT time daily. I would recommend to anyone with plan to implement LS Retail and Navision to work with EBT. The experience that they have proves itself in the speed in which they provide great results.
    Satyanarayana
    Manager-IT, VAH MAGNA
  • The implementation of Microsoft Dynamics Navision has helped us become a more efficient, transparent and capable organization. Microsoft Dynamics NAV is an excellent solution because it joins all the processes we have in our corporate company and subsidiaries. It is so convinient for us to do IFRS reporting through Navision. Its broad functionality and high distribution convinced us to choose navision. Our partner EBT was chosen because of its domain knowledge and high level of commitment with realistic promises, giving us added confidence.
    Ranji Thomas
    Finance Manager,
    Bodycote Metallurgical Services India Pvt. Ltd
 
EBT Process (Process Milestone Implementation Methodology)
A phased customization approach supplemented by its time tested and proven methodology and clearly defined milestones to achieve a timely, cost effective and quality solution. Each phase of the project will have well defined entry and exit criteria. Pre-defined deliverables for each phase will enable us to easily track and control the progress of the project.
The methodology supports efficient project implementation management, resource planning and various types of accounting, results analysis, etc. This method allows the company to begin ERP implementation process on its own or share all the responsibility with the partner. This implies that it would be a shared platform where the files / knowledge is with the partner, as they will be a part of ERP implementation. This method of ERP implementation has grown widely popular.
The merit of this methodology is that it avoids immediate restructuring of the company. The approach is completely hands off to the business structure, after considering all options regarding the technique / business processes.
System Requirement Document-SRS
• Establish Customer / EBT project management process and team
• Collate all background information and documentation
• Confirm the business objectives for the project
• Develop macro and micro plan for implementing the solution
• Develop plan for supporting technology infrastructure and deployment
• Provide first level education to user and technical team members
• Confirm Customer Business Unit representatives participation and involvement
• Team designs, develops and refines new business processes where required
 
Functional Requirement Document-FRD
• Customization requirements are identified for development
• Decisions and conversion definitions for data mapping are provided
• Business flows and desktop procedures prepared, validated and documented for use in later project phases
• Business processes documented during the SRS phase are mapped with the product
• Take a signoff for the FRD document
• Provide first level education to user and technical team members
• Confirm Customer Business Unit representatives participation and involvement
• Team designs, develops and refines new business processes where required
 
Customization & Development
• Customization requirements: special forms, custom reports, interfaces and customization are developed
• Design and write specifications for customizations
• Make changes to programs following customer change control procedures
• Execute unit tests and QA scripts and correct as necessary
 
Conference room pilot demo- CRP
• Test, demonstrate and validate the solution
• Test, verify all setups, data migrations, processes and customizations
• Prove the solution meets the business requirements
• Resolve all issues, make necessary corrections before continuing
• Repeat the conference room pilot, if warranted, to prove the changes and the total solution
• Final Customer Executive decision for go-live phases
 
Training of Users (TOT)
• Select and train an extended user team to conduct the final testing
• Validate that the solution fits the business requirements and can be used to run the business
 
User Acceptance Testing(UAT)
• Conduct an integration test as a "dress rehearsal" for go-live
• Validate all solution deliverables
• Submit test cases to the users
• Assure all elements required to execute the conversion and loads system are in place and available
• Make any required last minute, minor changes
• Confirm the go-live date
 
System Integration Testing(SIT)
• Acquire necessary hardware & network required
• Test and QA user response time and network loading
• Establish support model
• Project team and the business prepare for the go-live
• Final conversion and startup schedules are refined
• Changes in user procedures and documents for training are completed
• Deliver training to the extended user community
• Dates and schedule for cutover and implementation are communicated throughout the organization
 
Migration of Data
• Map legacy system(s) data to the data schema
• Use the application Data Direct / BizTalk Server and application adaptors to load programs or prepare custom    programs
• Prepare one-time programs to extract and format legacy data for the solution to load the programs
• Prepare one time data load and field initialization programs, including all required parameters
• Description: http://www.ebtech.biz/images/blt1.gif Identify old, inaccurate, obsolete legacy data to be improved or    eliminated before conversion
• Assign teams to cleanse data
 
Go Live
• A production environment for new system is initialized
• All data is converted and loaded into the solution
• The team executes the detail conversion schedule with all validation steps to assure complete and correct data is    loaded
• Customer does final month-end close on legacy system
• Final conversion and startup schedules are refined
• When conversion is complete the new system is ready for production use
• Legacy system(s) is restricted to inquiry only
• Dates and schedule for cutover and implementation are communicated throughout the organization
 
Support
• User, IT and EBT support teams provides round-the-clock on-site support for the new system
• Any issues are logged and resolved as reported
• For the first week, the user, IT and EBT team support the startup
• Help desk receives calls, resolves as many as they can; reminder is given to project team members to resolve on a    priority basis
• Support continues through the next 'x' months end close cycles-where 'x' is to be mutually agreed
 
Post Implementation Audit
• Evaluate the progress and effectiveness of the solution
• Review the operational effectiveness of the system as implemented
• Identify problems, performance or process issues
• Identify what is working well
• Review opportunities to further improve effectiveness with the users
• Eliminate short-term problems and obstacles
• Present a plan of longer term corrective actions and improvements — if required
 
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