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Testimonials
  • EBT's commitment and expertise made this collaboration one that will contribute to the development for companies like Major Brands within the Indian retail industry. I know we can count on their support for other expanding markets that DVS is targeting and we look forward to seeing further strength and growth for Major Brands, with support of this scalable application and dedicated support from EBT.
    Rakhee Nagpal
    Managing Director,
    Dynamic Vertical Solutions.
  • We were dependent on disparate software that only addressed the accounting issues of the organization. However with our plans to grow globally, we realized that managing each store and availability of information 24 hours was very critical to our business. With growing business one is also faced with Inventory, Logistics, Human Resource, CRM and database issues. We wanted a solution that will help us realize our vision to grow. LS Retail and Microsoft Dynamics NAV was a natural choice as internationally these brands are running successfully on the solution. It's one solution and package for all our critical activities in Retail Business.
    Kamal Kotak
    Director, Major Brands
  • We have been more than satisfied with Enterprise Business Technologies Pvt. Ltd.(EBT). Their response time has been fast and the work they have done for us in the Retail and Supply Chain Management has been second to none. They have helped us to optimize and automate our processes, which has saved us valuable IT time daily. I would recommend to anyone with plan to implement LS Retail and Navision to work with EBT. The experience that they have proves itself in the speed in which they provide great results.
    Satyanarayana
    Manager-IT, VAH MAGNA
  • The implementation of Microsoft Dynamics Navision has helped us become a more efficient, transparent and capable organization. Microsoft Dynamics NAV is an excellent solution because it joins all the processes we have in our corporate company and subsidiaries. It is so convinient for us to do IFRS reporting through Navision. Its broad functionality and high distribution convinced us to choose navision. Our partner EBT was chosen because of its domain knowledge and high level of commitment with realistic promises, giving us added confidence.
    Ranji Thomas
    Finance Manager,
    Bodycote Metallurgical Services India Pvt. Ltd
 
EBT Support
EBT Support
At EBT we have designed back office CRM solution for handling and managing customers support issues and resolutions. The support model customer engage with EBT are
Offshore Support – With offshore support in place customer issues are resolved through Email , Phone support and industry standards response times are maintained
Onsite Support –With Onsite support, EBT consultants are deployed at customer sites post implementation support on the business issues and user trainings
 
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