Microsoft Dynamics AX
Microsoft Dynamics NAV
Microsoft Dynamics CRM
 
Microsoft Dynamics CRM
Sales Force Automation
Optimise your sales efforts with the familiar and intelligent features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to increase time with customers, shorten sales cycles, increase close rates and achieve real-time insight
Improve sales planning and management.
Automate your lead system.
Manage opportunities effectively.
Streamline account management.
Boost sales productivity.
Enhance pipeline management.
Simplify workflow processes.
Customer Service Management
Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative and integrated organisation
Respond to cases quickly and precisely.
Simplify contract management.
Get the right information at the right time.
Streamline scheduling with all resources required to perform a service.
 
Marketing Automation
Get a CRM marketing solution that is flexible, easy to use and engineered to fit your business. Transform every touch point into a marketing opportunity and harness the undiscovered potential within your customer base. With familiar and intelligent marketing capabilities in Microsoft Dynamics CRM, you can market more effectively, improve productivity and gain actionable insight into your marketing efforts
Streamline campaign planning.
Simplify campaign execution.
Improve response management.
Streamline lead tracking.
 
Extend CRM
Organisations also need to manage other relationships that are integral to success – employees, partners, suppliers, distributors, vendors and many other critical stakeholders. Microsoft Dynamics CRM can easily be customised for these “Extended CRM” scenarios and enhance the value of all relationships, improve business relevance and fit, drive operational excellence and increase business insights
Rapid customisations, dynamic services and prebuilt functionality.
Superior scalability and performance.
Third-party plug-ins and applications.
 
 
 
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